📲 WhatsApp Integration with ERP
Empower your business with direct communication via WhatsApp, tightly integrated with your ERP system like ERPNext, SAP B1, or any custom backend.
🚀 Features:
- 📦 Send order confirmations and shipping updates automatically
- 📅 Notify customers about upcoming subscriptions, invoices, or renewals
- 💬 Respond to customer queries directly from ERP or CRM
- 📢 Run marketing campaigns with opt-in lists
- 📎 Attach PDF invoices, quotes, or reports
🔌 Integration Modes:
- 🤖 Real-Time: Trigger messages via workflow or API events
- ⏱️ Batch: Daily or scheduled messaging (e.g., payment reminders)
- 💬 2-Way: Support chatbot-based flows via n8n or Typebot
📊 Error Handling:
📋 Failed messages are logged with retry queues and can trigger Slack/email alerts.
🧩 Compatible Platforms:
- ✅ ERPNext
- ✅ SAP Business One
- ✅ Zoho, Odoo, and custom REST API systems
🔐 Tools Supported:
- 📨 Twilio WhatsApp Business API
- 🌍 360Dialog / Gupshup
- 🧠 AI Chatbot integration using Typebot or Dialogflow
💼 Use Cases:
- 📧 Auto-send invoice PDF to customer on submission
- 🧾 Alert user when subscription payment is due
- 🔍 Enable order tracking through a WhatsApp chatbot